Billing Terms and Conditions
1. Accepted Payment Methods
At Jolie and Scarlett, we offer a range of secure payment options to ensure a smooth and convenient shopping experience. We currently accept the following methods:
- Credit and Debit Cards:
- Visa
- Maestro
- Mastercard
- Amex
- Discover
- DinersClub
- Union Pay
- Elo
- Klarna
- ShopPay
- GooglePay
- Bank Transfers (for bulk orders — contact us for details)
All payments are processed in British Pounds (GBP).
2. Payment Processing
- Payments must be completed at the time of checkout.
- Orders will only be processed and dispatched once full payment has been received.
- If your payment fails or is declined, the order will not be confirmed.
3. Pricing and Currency
- All prices listed on Jolie and Scarlett are in British Pounds (GBP).
- Prices may change at any time without prior notice.
- Any applicable taxes and shipping charges will be calculated at checkout.
4. Secure Payment Processing
- Jolie+Scarlett uses SSL encryption and trusted payment gateways to keep your information safe and secure.
- We do not store your card or payment details at any time.
5. Refunds and Chargebacks
- Refunds are handled in line with our Return and Refund Policy.
- We reserve the right to dispute any unauthorised chargebacks. If you encounter an issue, please contact us first at support@jolieandscarlett.com.
6. Fraud Prevention
- Jolie and Scarlett reserves the right to cancel or place a hold on any order that appears suspicious or unauthorised.
- For high-value orders, we may request identity verification.
7. Contact Us
Store Name: Jolie and Scarlett
Adress: 39 Ludgate Hill, London, England, EC4M 7JN, United Kingdom
Email: info@jolieandscarlett.com
Phone: +44 7846 882256
Customer Service : Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We will endeavor to respond to your email within 24 hours.